Privacy Policy

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Windy City Coffee Roasters, LLC

Effective Date: April 6, 2026
Last Updated: April 6, 2026

Windy City Coffee Roasters LLC (“Windy City Coffee Roasters, LLC. ,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, request local delivery, arrange shipment, or contact us.

This Privacy Policy applies to information collected through our website at https://windycitycoffeeroasters.com and through communications with us at info@windycitycoffeeroasters.com.

By using our website, you agree to the terms of this Privacy Policy.

We may collect information that you provide directly to us, including:

• your name;
• email address;
• phone number;
• billing address;
• shipping address;
• delivery instructions;
• order details;
• payment-related information submitted through our payment providers;
• messages, questions, or other information you send to us.

We may also collect certain information automatically when you use our website, such as:

• IP address;
• browser type;
• device type;
• pages visited;
• date and time of access;
• referring website or source;
• general website usage information.

We may use your information to:

• process and fulfill orders;
• arrange local delivery and nationwide shipping;
• communicate with you about orders, delivery, shipping, and customer support;
• respond to your questions and requests;
• operate, maintain, and improve our website and services;
• detect and prevent fraud, misuse, or unauthorized activity;
• comply with legal obligations and protect our business.

Payments made through our website may be processed by third-party payment providers, including GoDaddy Payments and or PayPal. We do not store full payment card information on our own servers unless specifically stated otherwise. Payment information submitted during checkout is processed according to the privacy and security practices of the applicable payment provider.

We do not sell your personal information.

We may share your information only as necessary with third parties that help us operate our business, such as:

• website hosting or e-commerce service providers;
• payment processors, including GoDaddy Payments and PayPal;
• shipping carriers;
• local delivery providers;
• service providers that support the operation and security of our website.

We may also disclose your information:

• if required by law, regulation, subpoena, or legal process;
• to protect our rights, property, or safety, or the rights, property, or safety of others;
• in connection with a merger, sale, transfer, financing, or acquisition of all or part of our business.

Our website may use cookies and similar technologies necessary for website functionality, security, and basic performance.  You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Disabling cookies may affect certain website functions.

We retain personal information for as long as reasonably necessary to:

• provide our products and services;
• complete transactions;
• maintain business, tax, and shipping records;
• resolve disputes;
• comply with legal obligations.

We take reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

You may contact us to:

• update or correct your information;
• ask questions about how your information is used;
• request deletion of your information, subject to applicable legal, tax, record keeping, and operational requirements.

To make a request, contact us at: info@windycitycoffeeroasters.com

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of third-party sites.

Residents of certain states may have privacy rights under applicable law, including rights to request access to, correction of, or deletion of certain personal information, subject to exceptions and verification requirements. We will honor applicable legal requirements to the extent they apply to our business.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes are posted constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Windy City Coffee Roasters LLC

Website:https://windycitycoffeeroasters.com

Email:info@windycitycoffeeroasters.com